210-065 · Question #180
In order to perform a password recovery for the admin user on a Cisco VCS appliance, what must an engineer do?
The correct answer is B. Connect to the serial port. Password recovery for the admin account on a Cisco VCS appliance requires direct physical access via the serial port, as network-based access methods require valid credentials.
Question
In order to perform a password recovery for the admin user on a Cisco VCS appliance, what must an engineer do?
Options
- AConnect via Telnet to the Cisco VCS.
- BConnect to the serial port.
- CConnect via SSH.
- DConnect to LAN port 1.
How the community answered
(35 responses)- B91% (32)
- C3% (1)
- D6% (2)
Why each option
Password recovery for the admin account on a Cisco VCS appliance requires direct physical access via the serial port, as network-based access methods require valid credentials.
Telnet access requires a valid username and password to authenticate, making it unusable when the admin password is unknown or lost.
The Cisco VCS appliance requires a serial console connection for admin password recovery because the recovery process involves interrupting the boot sequence or accessing a restricted recovery menu that is only accessible through the out-of-band serial interface. This is a standard security design that prevents remote unauthenticated access during recovery.
SSH also requires valid credentials to establish a session, so it cannot be used when the admin password needs to be recovered.
Connecting to LAN port 1 still requires network-level authentication and does not provide a recovery console bypass.
Concept tested: Cisco VCS admin password recovery procedure
Source: https://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-11/Cisco-VCS-Administrator-Guide-X8-11.html
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