A company hired new personnel. The engineer must incorporate the new users to the Cisco Unified Communications Manager from Active directory. Which configuration must be performed first?

Device > End User > Add User is not a valid CUCM navigation path, and no standard workflow for importing users from Active Directory uses this route.

User Management > End Users allows viewing or manually adding individual users already in CUCM but does not configure the LDAP integration necessary to pull accounts from Active Directory.

Configuring the LDAP Directory under System > LDAP > LDAP Directory defines the Active Directory server address, bind credentials, and search base that CUCM requires to establish communication with AD; without this connection configured, no user synchronization or import from Active Directory can take place.

Application > End User is not a standard or valid navigation path in CUCM and cannot be used to configure LDAP integration or add directory-sourced users.