210-060 · Question #356
Refer to the exhibit. When a user cannot log into the Cisco Jabber client, the log file from a Windows Jabber client on an Internal network is shown. Which SRV must the DNS administrator create to…
The correct answer is A. _cisco-uds. When a Jabber client on an internal network cannot log in, the missing DNS SRV record is _cisco-uds, which directs Jabber to CUCM for user discovery and authentication.
Question
Refer to the exhibit. When a user cannot log into the Cisco Jabber client, the log file from a Windows Jabber client on an Internal network is shown. Which SRV must the DNS administrator create to resolve the problem?
Exhibits
Options
- A_cisco-uds
- B_sip
- C_sips
- D_collab-edge
How the community answered
(37 responses)- A81% (30)
- B5% (2)
- C3% (1)
- D11% (4)
Why each option
When a Jabber client on an internal network cannot log in, the missing DNS SRV record is _cisco-uds, which directs Jabber to CUCM for user discovery and authentication.
The _cisco-uds SRV record points Jabber to the CUCM User Data Services (UDS) API, which is required for internal network service discovery so Jabber can authenticate and retrieve user configuration from CUCM without requiring manual server entry by the end user.
_sip SRV records are used for SIP call routing and trunk resolution, not for Jabber client service discovery or login authentication against CUCM.
_sips SRV records handle secure SIP signaling for call routing and are not involved in the Jabber client login or CUCM user discovery process.
_collab-edge SRV records enable Mobile and Remote Access (MRA) through Cisco Expressway for users outside the corporate network - not for internal users whose issue is described in the exhibit.
Concept tested: Cisco Jabber internal DNS SRV service discovery
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_9/cjab_b_cisco-jabber-for-windows/cjab_b_cisco-jabber-for-windows_chapter_011.html
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