210-060 · Question #247
An IT administrator integrated the Cisco Unified Communications Manager cluster with the corporate Active Directory server using the Lightweight Directory Access Protocol. However, after accessing…
The correct answer is D. The Cisco Unity Connections HA server must be restarted. E. The LDAP Directory Configuration must be completed in the Cisco Unity Connection. When CUCM is configured for LDAP integration but CUC cannot access the LDAP Directory import option, it indicates that LDAP directory configuration has not been completed within CUC itself, and the HA subscriber server requires a restart to apply the changes.
Question
An IT administrator integrated the Cisco Unified Communications Manager cluster with the corporate Active Directory server using the Lightweight Directory Access Protocol. However, after accessing the Cisco Unity Connection Administration section of the CUC cluster web interface, the IT administrator cannot access LDAP Directory from Users> Import Users. Which two problems have occurred? (Choose two.)
Options
- AThe Cisco Unity Connections Primary server must be restarted.
- BLDAP synchronization must be enabled.
- CThe LDAP configuration in Cisco Unified Communications Manager must have the Cisco Unity
- DThe Cisco Unity Connections HA server must be restarted.
- EThe LDAP Directory Configuration must be completed in the Cisco Unity Connection
- FThe LDAP authentication settings are incorrectly specified in Cisco Unity Connections.
How the community answered
(18 responses)- A22% (4)
- B6% (1)
- C6% (1)
- D56% (10)
- F11% (2)
Why each option
When CUCM is configured for LDAP integration but CUC cannot access the LDAP Directory import option, it indicates that LDAP directory configuration has not been completed within CUC itself, and the HA subscriber server requires a restart to apply the changes.
Restarting only the CUC Primary (publisher) server is not the required corrective action here; it is the HA secondary (subscriber) server that must be restarted to synchronize LDAP configuration changes across the cluster.
Enabling LDAP synchronization is a step performed within the LDAP Directory configuration in CUC (addressed by choice E), and enabling it alone without first completing the full LDAP Directory configuration does not restore access to the import function.
The LDAP configuration in CUCM does not need to include or reference Cisco Unity Connection; CUCM and CUC maintain completely separate LDAP directory integration configurations.
In a Cisco Unity Connection HA cluster, after LDAP directory configuration changes are made on the publisher, the HA subscriber server must be restarted to synchronize the updated configuration and make the LDAP-based import functionality fully available.
CUCM's LDAP integration is entirely independent from CUC's LDAP configuration; the administrator must separately complete the LDAP Directory setup within Cisco Unity Connection Administration (System > LDAP > LDAP Directory) before the Users > Import Users option can access the directory.
LDAP authentication settings in CUC control whether end-users can authenticate against the LDAP directory for login purposes, which is a separate function from the LDAP Directory configuration required to enable the Import Users workflow.
Concept tested: Cisco Unity Connection LDAP directory import configuration
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucagx/b_15cucagx_chapter_0101.html
Topics
Community Discussion
No community discussion yet for this question.