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210-060 · Question #237

A voice admin is trying to help a user to remotely change the call forward busy settings for a directory number. Which option shows how to make this change remotely?

The correct answer is C. Log in to https://<ipaddressofpublisher>/ucmuser > phone > call forwarding > advanced calling. This question tests knowledge of navigating the Cisco Unified Communications Manager Self Care Portal to remotely configure call forwarding settings.

Users, Mobility, and Presence

Question

A voice admin is trying to help a user to remotely change the call forward busy settings for a directory number. Which option shows how to make this change remotely?

Options

  • ALog in to https://<ipaddressofpublisher>/ucmuser > general settings.
  • BLog in to https://<ipaddressofpublisher>/ucmuser > phone > phone settings.
  • CLog in to https://<ipaddressofpublisher>/ucmuser > phone > call forwarding > advanced calling
  • DLog in to https://<ipaddressofpublisher>/ucmuser > voicemail.

How the community answered

(39 responses)
  • A
    3% (1)
  • B
    3% (1)
  • C
    90% (35)
  • D
    5% (2)

Why each option

This question tests knowledge of navigating the Cisco Unified Communications Manager Self Care Portal to remotely configure call forwarding settings.

ALog in to https://<ipaddressofpublisher>/ucmuser > general settings.

The General Settings section of the Self Care Portal contains profile and locale options, not call forwarding configuration.

BLog in to https://<ipaddressofpublisher>/ucmuser > phone > phone settings.

Phone Settings in the Self Care Portal covers device-level preferences such as ringtone and speed dials, not call forwarding rules.

CLog in to https://<ipaddressofpublisher>/ucmuser > phone > call forwarding > advanced callingCorrect

The Cisco Unified CM Self Care Portal (ucmuser) provides end users and admins the ability to manage call forwarding settings remotely by navigating to Phone, then Call Forwarding, then Advanced Calling Rules. This path specifically exposes Call Forward Busy configuration options for a directory number without requiring direct access to Cisco Unified CM Administration.

DLog in to https://<ipaddressofpublisher>/ucmuser > voicemail.

The Voicemail section manages voicemail preferences and PIN settings, which are unrelated to call forward busy configuration.

Concept tested: CUCM Self Care Portal call forwarding configuration

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/userguide/12_5_1/CUCM_BK_U360087D_00_cucm-user-guide-125.html

Topics

#Self Care Portal#call forward busy#user portal#remote configuration

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