210-060 · Question #225
Which two steps are not necessary when enabling an end user for Cisco Unified Personal Communicator? (Choose two)
The correct answer is B. Subscribe phone service D. Configure the owner user ID. Provisioning an end user for Cisco Unified Personal Communicator requires assigning license capabilities and creating a CSF device; subscribing a phone service and configuring the owner user ID on the CSF device are not required steps.
Question
Which two steps are not necessary when enabling an end user for Cisco Unified Personal Communicator? (Choose two)
Options
- AAssign license capabilities
- BSubscribe phone service
- CCreate a CSF device
- DConfigure the owner user ID
How the community answered
(52 responses)- A17% (9)
- B75% (39)
- C8% (4)
Why each option
Provisioning an end user for Cisco Unified Personal Communicator requires assigning license capabilities and creating a CSF device; subscribing a phone service and configuring the owner user ID on the CSF device are not required steps.
Assigning the appropriate license capability (such as UC or Enhanced) to the end user record is a mandatory step that determines whether the user is permitted to activate and use CUPC.
Phone service subscription is a mechanism for pushing configuration URLs to hardware IP phones via the IP Phone Services framework and plays no role in the CUPC client provisioning workflow.
Creating a CSF (Client Services Framework) softphone device in CUCM and associating it with the end user is required because CUPC registers to the call processing engine using that CSF device.
Configuring the owner user ID field on the CSF device is optional and is not listed as a required provisioning step to allow an end user to activate and register Cisco Unified Personal Communicator.
Concept tested: Cisco Unified Personal Communicator provisioning required steps
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cupc/config_admin/8_0/english/CUPC_BK_C46E51E7_00_cupc-admin-guide-80.html
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