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210-060 · Question #223

How can an end user be defined as a manager in the CAR tool?

The correct answer is A. Configure a Manager ID field in end user configuration. In Cisco Unified CM, a user is designated as a CAR manager by populating the Manager User ID field in the CUCM end user configuration page, which CAR reads to build its reporting hierarchy.

Users, Mobility, and Presence

Question

How can an end user be defined as a manager in the CAR tool?

Options

  • AConfigure a Manager ID field in end user configuration
  • BAdd the end user to the Standard CCM Manager group
  • CCheck the Manager check box in the LDAP directory
  • DEnable an end user as a manager in the CAR tool

How the community answered

(22 responses)
  • A
    91% (20)
  • B
    5% (1)
  • C
    5% (1)

Why each option

In Cisco Unified CM, a user is designated as a CAR manager by populating the Manager User ID field in the CUCM end user configuration page, which CAR reads to build its reporting hierarchy.

AConfigure a Manager ID field in end user configurationCorrect

CAR (CDR Analysis and Reporting) identifies managers by reading the Manager User ID field set on each end user record in CUCM administration; this field creates the supervisory relationship that allows managers to pull CAR reports covering their subordinates' call activity.

BAdd the end user to the Standard CCM Manager group

The Standard CCM Manager group is a CUCM access control group that grants administrative privileges in the CUCM interface, not a designation that the CAR tool recognizes for its manager reporting role.

CCheck the Manager check box in the LDAP directory

LDAP directory integration syncs user attributes into CUCM but does not expose a Manager check box that CAR recognizes for manager role assignment.

DEnable an end user as a manager in the CAR tool

The CAR tool itself provides no interface to directly promote or configure an end user as a manager; that designation must be made in the CUCM end user configuration page.

Concept tested: CAR tool manager role configuration via CUCM

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_0_1/car/carlnk.html

Topics

#CAR tool#manager configuration#end user#CDR reporting

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