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210-060 · Question #18

A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)

The correct answer is A. Cisco TFTP B. Cisco AXL Web Service C. Cisco CTI Manager G. Cisco Unified Communications Manager. Integrating CUCM with IM and Presence Server requires activating four specific services on the CUCM node: Cisco TFTP, Cisco AXL Web Service, Cisco CTI Manager, and Cisco Unified Communications Manager.

Users, Mobility, and Presence

Question

A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)

Options

  • ACisco TFTP
  • BCisco AXL Web Service
  • CCisco CTI Manager
  • DCisco Messaging Interface
  • ECisco Intercluster Lookup Service
  • FCisco Extended Functions
  • GCisco Unified Communications Manager
  • HCisco Directory Sync

How the community answered

(17 responses)
  • A
    82% (14)
  • E
    6% (1)
  • F
    12% (2)

Why each option

Integrating CUCM with IM and Presence Server requires activating four specific services on the CUCM node: Cisco TFTP, Cisco AXL Web Service, Cisco CTI Manager, and Cisco Unified Communications Manager.

ACisco TFTPCorrect

Cisco TFTP serves device configuration files needed by clients; Cisco AXL Web Service provides the API that IM and Presence uses to synchronize user, device, and line data from CUCM; Cisco CTI Manager enables CTI-based presence status updates; and Cisco Unified Communications Manager is the core call-processing service that must be active for any integration to function.

BCisco AXL Web ServiceCorrect
CCisco CTI ManagerCorrect
DCisco Messaging Interface

Cisco Messaging Interface is used for SMDI integration with legacy voicemail systems and has no role in IM and Presence Server integration.

ECisco Intercluster Lookup Service

Cisco Intercluster Lookup Service (ILS) enables digit analysis across multiple CUCM clusters and is not required for IM and Presence synchronization.

FCisco Extended Functions

Cisco Extended Functions provides features such as the Quality Reporting Tool (QRT) and is not a dependency for IM and Presence integration.

GCisco Unified Communications ManagerCorrect
HCisco Directory Sync

Cisco Directory Sync is not a CUCM-side service required for IM and Presence integration; user synchronization is handled via AXL.

Concept tested: CUCM service activation for IM and Presence Server integration

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/admin/14_0_1/cup0_b_config-and-admin-guide-1401/cup0_b_config-and-admin-guide-1401_chapter_01.html

Topics

#IM&P integration#CUCM services#AXL Web Service#TFTP

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