210-060 · Question #103
A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?
The correct answer is D. Connection Message Transfer Agent. The Connection Message Transfer Agent service in Cisco Unity Connection is the core service responsible for routing and delivering voice messages to subscriber mailboxes.
Question
A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?
Options
- AConnection DB Event Publisher
- BConnection Database Proxy
- CConnection Notifier
- DConnection Message Transfer Agent
How the community answered
(70 responses)- A6% (4)
- B3% (2)
- C1% (1)
- D90% (63)
Why each option
The Connection Message Transfer Agent service in Cisco Unity Connection is the core service responsible for routing and delivering voice messages to subscriber mailboxes.
The Connection DB Event Publisher manages database change notification events and has no role in the routing or delivery of voice message content.
The Connection Database Proxy provides database connectivity for other services but does not handle the transfer or delivery of voice messages.
The Connection Notifier manages Message Waiting Indicator (MWI) lamp notifications to phones and is not involved in the actual delivery of voice message content to mailboxes.
The Connection Message Transfer Agent (CMTA) functions similarly to an MTA in email systems and is the service that routes voice messages from the sender to the recipient mailbox. If this service is stopped, no voice messages can be delivered regardless of whether they are recorded successfully. Restoring this service is required for message delivery to resume.
Concept tested: Cisco Unity Connection services required for voicemail delivery
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag/b_14cucsag_chapter_010.html
Topics
Community Discussion
No community discussion yet for this question.