1Y0-201 · Question #87
Scenario: Users complain that they are NOT able to print to the new special barcode printers attached to their client devices. However, they can print to other mapped printers. What should a Citrix Ad
The correct answer is D. Pre-stage manufacturer-provided printer drivers on the Desktop OS machines using pnputil.exe.. Barcode printers often require specialized manufacturer drivers that are not covered by the Citrix Universal Printer Driver. Pre-staging the correct drivers on the Desktop OS machines with pnputil.exe enables client printer redirection to work for these devices.
Question
Scenario: Users complain that they are NOT able to print to the new special barcode printers attached to their client devices. However, they can print to other mapped printers. What should a Citrix Administrator do to resolve this issue?
Options
- AConfigure the Printer Assignments policy setting.
- BSet the Client printer redirection policy to Allowed.
- CConfigure Default Print Flags on the Desktop OS machines.
- DPre-stage manufacturer-provided printer drivers on the Desktop OS machines using pnputil.exe.
How the community answered
(51 responses)- A8% (4)
- B14% (7)
- C4% (2)
- D75% (38)
Why each option
Barcode printers often require specialized manufacturer drivers that are not covered by the Citrix Universal Printer Driver. Pre-staging the correct drivers on the Desktop OS machines with pnputil.exe enables client printer redirection to work for these devices.
Printer Assignments policy controls which printers are mapped in sessions based on client IP or subnet, not whether the required driver is available on the server to support the printer.
Client printer redirection is already functioning for other printers, confirming the policy is already set to Allowed; the issue is driver availability, not the redirection policy itself.
Default Print Flags affect default printer behavior and auto-creation settings, not the availability of device-specific drivers needed for special hardware.
When a client device has a special or non-standard printer such as a barcode printer, Citrix client printer redirection attempts to map that printer inside the virtual session using a matching driver on the VDA host. Because barcode printers require proprietary drivers not included by default, using pnputil.exe to inject the manufacturer-provided driver into the driver store on the Desktop OS machine allows the redirected printer to be created and used successfully.
Concept tested: Pre-staging manufacturer printer drivers with pnputil for client printer redirection
Source: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/printing/printing-provision-printers.html
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