1Y0-201 Question #86: Real Exam Question with Answer & Explanation

Question

Options

• ARecreate the master image that was used to provision the Desktop OS machines.
• BUpdate Citrix Receivers on all user devices to connect with the Desktop OS machines.
• CEnable the Virtual Delivery Agents logs on the Desktop OS machines to find out the underlying
• DConfigure StoreFront servers to connect with the Data Collectors to enumerate

Explanation

When users cannot launch assigned Desktop OS machines, enabling VDA logging is the correct first troubleshooting step to identify the root cause. VDA logs capture registration failures, broker communication errors, and session launch details.

Common mistakes.

• A. Recreating the master image is a destructive and time-consuming action that has no diagnostic value and should not be the first step without evidence that the image itself is the cause.
• B. Updating Citrix Receiver (Workspace app) on client devices addresses client-side connectivity issues, but the problem is described as a launch failure for a new group, pointing to a server-side or policy misconfiguration.
• D. StoreFront communicates with Delivery Controllers, not Data Collectors (a legacy Presentation Server concept); this option is technically inaccurate for a modern CVAD environment and does not address session launch failures.

Concept tested. VDA logging for troubleshooting Desktop OS session launch failures

Reference. https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/vda-registration.html

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