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Citrix

1Y0-201 · Question #69

Scenario: A Citrix Administrator discovers that a high number of Desktop OS machines are displaying as `Unregistered.' The administrator successfully logs in to one of the affected Desktop OS machines

The correct answer is D. The difference in the system date and time settings on the Desktop OS machines and the. VDA registration failures affecting only a subset of machines on the same infrastructure point to a time synchronization issue, since Kerberos requires clocks to be within 5 minutes of each other.

Troubleshooting

Question

Scenario: A Citrix Administrator discovers that a high number of Desktop OS machines are displaying as `Unregistered.' The administrator successfully logs in to one of the affected Desktop OS machines as a domain user. All of the affected Desktop OS machines are on the same hosting infrastructure. Several Desktop OS machines on the same hosting infrastructure have registered successfully. Users in the environment have NOT reported any issues. Why are the Desktop OS machines displaying as 'Unregistered'?

Options

  • AThe Broker service is NOT running on the Delivery Controllers.
  • BThe Citrix License Server is NOT communicating over port 27000.
  • CThe Desktop OS machines computer accounts have been deleted from Active Directory.
  • DThe difference in the system date and time settings on the Desktop OS machines and the

How the community answered

(37 responses)
  • A
    32% (12)
  • B
    16% (6)
  • C
    8% (3)
  • D
    43% (16)

Why each option

VDA registration failures affecting only a subset of machines on the same infrastructure point to a time synchronization issue, since Kerberos requires clocks to be within 5 minutes of each other.

AThe Broker service is NOT running on the Delivery Controllers.

If the Broker service were not running on the Delivery Controllers, all Desktop OS machines on those controllers would be unregistered, not just a subset.

BThe Citrix License Server is NOT communicating over port 27000.

License Server communication issues on port 27000 would affect session launches and licensing, but would not directly cause VDA registration failures.

CThe Desktop OS machines computer accounts have been deleted from Active Directory.

If the computer accounts were deleted from Active Directory, the administrator would not have been able to log in to the affected machines as a domain user.

DThe difference in the system date and time settings on the Desktop OS machines and theCorrect

Citrix VDA registration relies on Kerberos authentication between the VDA and the Delivery Controller, which requires that system clocks be synchronized within a 5-minute skew tolerance. A time difference between the affected Desktop OS machines and the Delivery Controllers causes Kerberos ticket validation to fail, preventing registration. This explains the partial failure pattern - machines with correct time register successfully while those with clock drift do not.

Concept tested: VDA registration failure due to Kerberos time skew

Source: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/vda-registration.html

Topics

#VDA registration#unregistered machines#time synchronization#Delivery Controller

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