1Y0-201 · Question #81
Scenario: While updating the XenServer tools of the vDisk on the master target device, a Citrix Administrator receives the following error: STOP: 0x0000007B How should the administrator update the mas
The correct answer is A. Perform a Reverse image.. The STOP 0x0000007B (INACCESSIBLE_BOOT_DEVICE) error occurs when storage controller drivers change during a XenServer tools update on a vDisk; a Reverse Image operation is required to resolve this by reverting the vDisk content to a physical disk for proper re-imaging.
Question
Scenario: While updating the XenServer tools of the vDisk on the master target device, a Citrix Administrator receives the following error:
STOP: 0x0000007B How should the administrator update the master target device and vDisk created from that device?
Options
- APerform a Reverse image.
- BRestart the Stream service.
- CDowngrade the XenServer tools.
- DChange the write cache location to cache on server.
How the community answered
(28 responses)- A75% (21)
- B14% (4)
- C4% (1)
- D7% (2)
Why each option
The STOP 0x0000007B (INACCESSIBLE_BOOT_DEVICE) error occurs when storage controller drivers change during a XenServer tools update on a vDisk; a Reverse Image operation is required to resolve this by reverting the vDisk content to a physical disk for proper re-imaging.
A Reverse Image operation copies the vDisk back to a physical hard drive, allowing the administrator to update XenServer tools on the physical device where driver changes can be properly applied without triggering a BSOD. This resolves the 0x0000007B INACCESSIBLE_BOOT_DEVICE error caused by mismatched storage controller drivers introduced during the tools update. After updating the tools on the physical device, a fresh vDisk can be created from the updated master target device.
Restarting the Stream service manages vDisk streaming delivery to target devices but does not resolve a STOP error caused by incompatible storage controller drivers introduced during a XenServer tools update.
Downgrading XenServer tools is not a supported resolution and would not fix the underlying driver compatibility state that causes the 0x0000007B error on the existing vDisk.
Changing the write cache location to server-side cache affects where writes are stored during streaming but does not address the storage controller driver conflict that triggers the STOP 0x0000007B error.
Concept tested: Citrix PVS Reverse Imaging to fix vDisk driver errors
Source: https://docs.citrix.com/en-us/provisioning/current-release/configure/configure-vdisks.html
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