A user reports that a virtual desktop is taking longer than normal to launch. Where, in Citrix Director, could a Citrix Administrator find information to address this issue?

Machine Details shows hardware, OS, and registration status for a specific machine, but does not provide logon timing or phase breakdown data.

Activity Manager displays currently running sessions and active processes but does not surface historical logon duration or per-phase timing metrics.

Connection Failures reports on sessions that failed to connect entirely and does not provide timing data for sessions that connected but were slow.

Average Logon Duration in Citrix Director provides a detailed breakdown of logon phases - such as brokering, VM start, HDX connection, authentication, profile load, and Group Policy processing. This granular data allows an administrator to pinpoint exactly which phase is consuming excessive time. Identifying the slow phase is the first step toward resolving the performance issue.