1D0-61C · Question #7
Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service…
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Question
Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?
Options
- AShe can purchase a new server, then create and maintain the CRM in-house.
- BShe can outsource all customer service so the company can focus on product development.
- CShe can contract with a cloud service provider to host the CRM that her company's employees
- DShe can hire a programmer to develop and maintain the CRM specific to her company's needs,
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