Disaster recovery planning is considered a best practice for all organizations. It is even more important when cloud-computing services are used. Which of the following should be included as part of…

Question

Options

• ACompany organizational chart
• BMalware and anti-virus software updates
• CService-level agreement with a cloud-provider
• DInventory of services not dependent on the cloud provider

• A
  2% (1)
• B
  12% (5)
• C
  77% (33)
• D
  9% (4)

Explanation

A Service-Level Agreement (SLA) with the cloud provider is the correct answer because a disaster recovery plan must account for what happens when the cloud provider itself experiences an outage - the SLA defines the provider's uptime guarantees, recovery time objectives, and your legal recourse, making it essential to know before a disaster strikes.

Why the distractors are wrong:

• A (Org chart): An organizational chart describes company hierarchy, not recovery procedures - it doesn't help restore systems or data.
• B (Malware/AV updates): Software updates are a cybersecurity maintenance task, not a disaster recovery element; DR focuses on restoring availability after a failure, not preventing infection.
• D (Inventory of services NOT dependent on the cloud): A DR plan should inventory services that are dependent on the cloud provider, since those are the ones at risk - non-dependent services are unaffected by a cloud outage.

Memory tip: Think of the SLA as your "disaster contract" - before any disaster happens, you need to know exactly what the provider promises to do (and by when) to get you back online. No SLA = no recovery roadmap.

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