nerdexam
CIW

1D0-610 · Question #88

Paul has just finished a very important sales meeting with a potential customer and he needs to update his supervisor at the corporate office, which is located in another country. Paul is debating…

The correct answer is C. Send a brief text message update now, and then send the meeting details in an e-mail message later. Option C is correct because it uses each communication channel for its appropriate purpose: a quick text acknowledges the meeting's conclusion and keeps the supervisor informed in real time, while a follow-up email provides a documented, detailed record of the meeting…

CIW Internet Business Associate

Question

Paul has just finished a very important sales meeting with a potential customer and he needs to update his supervisor at the corporate office, which is located in another country. Paul is debating whether to text or e-mail his supervisor about the meeting details. Which of the following would be the best practice for communicating with his supervisor?

Options

  • ASend a brief text message to say the meeting has finished, because Paul knows his supervisor does
  • BSend several text messages in order to convey all the details of the meeting most quickly.
  • CSend a brief text message update now, and then send the meeting details in an e-mail message later.
  • DPost the details of the meeting on his favorite social media platform, where his supervisor is one of

How the community answered

(28 responses)
  • A
    11% (3)
  • B
    7% (2)
  • C
    79% (22)
  • D
    4% (1)

Explanation

Option C is correct because it uses each communication channel for its appropriate purpose: a quick text acknowledges the meeting's conclusion and keeps the supervisor informed in real time, while a follow-up email provides a documented, detailed record of the meeting - appropriate for important business information shared across international boundaries.

Why the distractors fail:

  • A is incomplete as written (the choice appears cut off), but the premise is flawed - knowing your supervisor "does" something is not a professional justification for omitting meeting details entirely.
  • B is impractical and unprofessional; sending multiple texts to convey complex business details is fragmented, hard to reference later, and not suitable for formal communication.
  • D is clearly inappropriate - posting confidential sales meeting details on social media is a serious breach of professional and likely legal standards, regardless of whether the supervisor follows the account.

Memory tip: Think of it as "text to alert, email to inform." Texts are for immediacy; emails are for substance, documentation, and formality - especially when crossing time zones or organizational levels.

Topics

#professional communication#email etiquette#communication channels#business practices

Community Discussion

No community discussion yet for this question.

Full 1D0-610 Practice