Disaster recovery planning is considered a best practice for all organizations. It is even more important when cloud-computing services are used. Which of the following should be included as part of a

Question

Options

• ACompany organizational chart
• BMalware and anti-virus software updates
• CService-level agreement with a cloud-provider
• DInventory of services not dependent on the cloud provider

• A
  5% (1)
• B
  11% (2)
• C
  79% (15)
• D
  5% (1)

Explanation

A Service-Level Agreement (SLA) with a cloud provider is a foundational element of any cloud-focused disaster recovery plan because it defines the provider's contractual obligations around uptime, data recovery time objectives (RTOs), recovery point objectives (RPOs), and support response - all of which directly govern how quickly and completely an organization can recover from a disaster.

Why the distractors are wrong:

• A (Organizational chart): Useful for general business continuity, but it describes company structure, not recovery procedures or cloud dependencies - it belongs in a broader BCP, not specifically a cloud DR plan.
• B (Malware/antivirus updates): This is an ongoing security maintenance task, not a disaster recovery planning document or procedure.
• D (Inventory of services not dependent on the cloud): A cloud DR plan should focus on cloud-dependent services and how to recover them; cataloging non-cloud services is peripheral to the plan's purpose.

Memory tip: Think "SLA = Safety Last line of Assurance." When disaster strikes and your cloud goes down, the SLA is the legal document that tells you what the provider owes you and how fast they must restore service - making it indispensable to any cloud DR plan.

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