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1D0-610 · Question #94

One of your co-workers calls you to ask if you sent her an e-mail message with an attachment. You recall that you sent several c-mails with attachments earlier that day. Which of the following is…

The correct answer is B. Ask your co-worker to read the e-mail message including the full name of the attachment and its. Option B is correct because it allows you to safely verify whether the email is legitimate - by having your co-worker read the sender details, subject line, and full attachment filename, you can confirm whether it matches something you actually sent without anyone opening a…

CIW Internet Business Associate

Question

One of your co-workers calls you to ask if you sent her an e-mail message with an attachment. You recall that you sent several c-mails with attachments earlier that day. Which of the following is your best response to this question?

Options

  • AAsk your co-worker to open the attachment and describe the contents.
  • BAsk your co-worker to read the e-mail message including the full name of the attachment and its
  • CAsk your co-worker to forward the e-mail to you so you can open the attachment and check it.
  • DAsk your co-worker to forward the e-mail to your company's management.

How the community answered

(47 responses)
  • A
    6% (3)
  • B
    70% (33)
  • C
    19% (9)
  • D
    4% (2)

Explanation

Option B is correct because it allows you to safely verify whether the email is legitimate - by having your co-worker read the sender details, subject line, and full attachment filename, you can confirm whether it matches something you actually sent without anyone opening a potentially malicious file. Option A is dangerous because it asks the co-worker to open an unknown attachment, which could execute malware if the message is a phishing attempt impersonating you. Option C creates a double risk: forwarding a suspicious email spreads it further, and then opening the attachment yourself exposes your own machine to the same threat. Option D is a disproportionate escalation - you haven't even confirmed whether the email is suspicious yet, making management involvement premature and unnecessary.

Memory tip: Think "Describe before you click." When verifying a suspicious email, the safest first step is always getting a verbal or written description of its contents - never opening attachments - until you can confirm legitimacy.

Topics

#Email communication#Professional practices#Attachment identification#Troubleshooting

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