Selena needs to send a message to her manager providing all the details of a business proposal. The idea they have discussed is critical to the business. The project is considered urgent and…

Question

Options

• ATo send a useful summary of the proposal to her manager so that the manager has it available during
• BTo alert her manager that she has sent the proposal via e-mail so her manager can view the proposal
• CTo provide a detailed outline of the proposal so that her manager can refer to it as he travels
• DTo send the proposal as an attachment to the text message

• A
  4% (2)
• B
  73% (37)
• C
  8% (4)
• D
  16% (8)

Explanation

B is correct because SMS is ideal as a quick notification tool - alerting the manager that a detailed proposal has arrived via email balances urgency (instant alert) with the need for confidentiality and completeness (secure email channel). This keeps the sensitive content in a more appropriate, documented medium while still acting fast.

Why the distractors fail:

• A - Sending even a "useful summary" of a confidential proposal via SMS risks exposing sensitive details over an unsecured channel; summaries also lose critical detail.
• C - A "detailed outline" of confidential business information should never be sent via SMS, which is neither secure nor suited for lengthy content.
• D - SMS does not reliably support attachments for formal documents, and sending confidential proposals as attachments via text bypasses more secure, traceable channels like email.

Memory tip: Think of SMS as a doorbell, not a mailbox - it's best used to say "something important is waiting for you," not to deliver the important thing itself. When content is confidential or detailed, SMS signals; email delivers.

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