1D0-610 · Question #77
Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated…
The correct answer is A. Suggest that the scope be limited to include only the most important features. Reducing scope is the only viable lever when two sides of the project triangle - time and budget - are locked. By limiting the project to only the most critical features, the team can concentrate resources on delivering those features at high quality without exceeding the…
Question
Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated that quality and budget are his two main concerns: The project must be developed within budget and must be very high quality. When you asked the customer if he would be willing to extend the deadline to meet his objectives, he stated this was not possible. What adjustment to the project triangle components can you suggest to meet your customer's needs?
Options
- ASuggest that the scope be limited to include only the most important features.
- BInform the customer that he must compromise one of the three elements of a project triangle:
- CSuggest that the customer hire temporary contractors.
- DSuggest that the customer use a Gantt chart to add time to the project.
How the community answered
(35 responses)- A77% (27)
- B3% (1)
- C9% (3)
- D11% (4)
Explanation
Reducing scope is the only viable lever when two sides of the project triangle - time and budget - are locked. By limiting the project to only the most critical features, the team can concentrate resources on delivering those features at high quality without exceeding the budget or missing the deadline.
Why the distractors are wrong:
- B is wrong because telling the customer he must compromise ignores the viable solution (scope reduction) that does satisfy his stated priorities - this answer surrenders rather than problem-solves.
- C is wrong because hiring temporary contractors increases cost, which directly violates the customer's budget constraint.
- D is wrong because a Gantt chart is a scheduling visualization tool, not a mechanism for adding time - and the customer already stated the deadline is non-negotiable.
Memory tip: Think of the project triangle as a rigid frame - if time and cost are both nailed down, scope is the only side that can still bend. When a customer locks two constraints, your only adjustment is the third.
Topics
Community Discussion
No community discussion yet for this question.