010-111 · Question #237
One of your corporate wellness clients is normally consistent in attending appointments. Lately, he has been missing sessions. What strategy would not be the most appropriate way to demonstrate…
The correct answer is A. Contact his company Human Resources department with an attendance report. This question asks which action would NOT be appropriate social support for a client missing sessions. Contacting HR with an attendance report violates client confidentiality and is punitive, not supportive.
Question
One of your corporate wellness clients is normally consistent in attending appointments. Lately, he has been missing sessions. What strategy would not be the most appropriate way to demonstrate social support to encourage his adherence?
Options
- AContact his company Human Resources department with an attendance report.
- BSend an e-mail reminding him of future appointments.
- CCall the client expressing your concern.
- DEncourage the client to find a workout partner to improve future adherence.
How the community answered
(39 responses)- A85% (33)
- B8% (3)
- C3% (1)
- D5% (2)
Why each option
This question asks which action would NOT be appropriate social support for a client missing sessions. Contacting HR with an attendance report violates client confidentiality and is punitive, not supportive.
Sharing a client's attendance data with their employer's HR department without consent breaches client confidentiality and the trust fundamental to the trainer-client relationship. This action is coercive and disciplinary rather than supportive, and it is outside the trainer's professional boundaries. Social support strategies must empower the client, not expose their behavior to their employer.
Sending reminder emails is a non-invasive, proactive social support strategy that helps the client stay aware of upcoming commitments without pressure.
Calling the client to express concern demonstrates genuine care and opens a dialogue to identify and address the barriers preventing attendance.
Encouraging a workout partner is a recognized social support technique that leverages accountability and companionship to improve long-term adherence.
Concept tested: Client confidentiality and appropriate social support strategies
Topics
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