CRT-101 Real Exam Questions
Salesforce Certified Administrator. Everything you need to prepare, practice, and pass.
234
Questions
6
Exam Domains
Included
Explanations
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Certification Overview
This exam validates core Salesforce administration across two main pillars: infrastructure management (user setup, objects, fields, page layouts, record types) and process automation (workflow automation, Flow Builder, case/opportunity management). You'll be tested on both Sales and Service Cloud applications, with emphasis on declarative solutions that don't require coding.
What This Certification Proves
The Salesforce Certified Administrator credential validates your ability to configure, customize, and manage Salesforce org infrastructure. This entry-to-intermediate level cert proves you can handle user management, data quality, automation, and cross-cloud operations—making it the foundational credential for Salesforce professionals.
Who Should Take This Exam
System administrators, Salesforce implementers, business analysts transitioning to admin roles, and anyone managing day-to-day Salesforce operations. Ideal for candidates with 6+ months of hands-on Salesforce experience who want formal validation of core admin competencies.
Topic Breakdown
6 domains covering 234 questions
| Domain | Questions | Weight |
|---|---|---|
| Configuration And Setup | 70 | 30% |
| Object Manager And Lightning App Builder | 51 | 22% |
| Workflow/Process Automation | 44 | 19% |
| Sales And Service Cloud Applications | 41 | 18% |
| Data And Analytics Management | 21 | 9% |
| Productivity And Collaboration | 7 | 3% |
Study Plans
Choose a study plan that matches your schedule and experience level
30 Days
Intensive Sprint
Week 1-2
- Master fundamentals: Configuration And Setup
- Read Salesforce official documentation
- Complete 8 questions daily
Week 3
- Deep dive: Object Manager And Lightning App Builder
- Review weak areas from results
- Take 2 full-length exams
Week 4
- Review all flagged questions
- Timed exams to build stamina
- Final revision of key concepts
60 Days
Balanced Approach
Week 1-2
- Survey all exam domains
- Set up study environment
- Begin with foundational topics
Week 3-4
- Focus: Configuration And Setup
- Focus: Object Manager And Lightning App Builder
- 4 questions daily
Week 5-6
- Focus: Workflow/Process Automation
- Hands-on labs if applicable
- Review explanations for wrong answers
Week 7-8
- Complete all 234 questions
- Identify and eliminate weak areas
- Take 3 full-length timed tests
90 Days
Comprehensive Study
Month 1
- Learn all exam domains at a comfortable pace
- Build strong foundational knowledge
- 3 questions daily
Month 2
- Deep dive into each domain
- Hands-on practice and labs
- Take weekly timed exams
Month 3
- Work through all 234 questions
- Identify and eliminate weak areas
- Take 3 full-length timed exams
CRT-101-Specific Tips
- Master the Object Manager and field customization early—these underpin all configuration tasks and appear heavily across domains
- Build hands-on projects in a Salesforce sandbox for each major topic (custom objects, page layouts, record types, flows) rather than just reading
- Focus on Flow Builder and Process Automation together—the exam tests automation from basic workflow rules to complex declarative flows
- Use the actual CRT-101 study guide and practice exams to familiarize yourself with real question patterns; difficulty is moderate, so precision matters more than deep theory
- Create a personal reference sheet covering Page Layouts, Record Types, Validation Rules, and Flows—these topics have high concept overlap and are frequent exam targets
- Practice Case and Opportunity management scenarios (Service and Sales Cloud) with real-world context—test questions often embed configuration decisions in business use cases
- Verify your Lightning App Builder knowledge by customizing apps in your own sandbox; this is a high-frequency topic that requires practical comfort, not just theory
Relevant Career Roles
Sample Questions
Try 5 free questions from the CRT-101 question bank
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months. How Should the Administrator Address this requirement?
An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What should the administrator do to fulfil the request?
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue. What should the administrator suggest to meet these requirement?
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
The administrator at universal containers has a screen flow that helps users create new leads. When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden. How should the administrator complete this requirement?
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