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CompTIA

220-802 Real Exam Questions

CompTIA A+ 220-802 Certification Exam. Everything you need to prepare, practice, and pass.

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Certification Overview

The 220-802 exam tests practical troubleshooting skills across five core technical domains: diagnosing and resolving mobile device issues (apps, connectivity, security); implementing and supporting networking (protocols, connectivity, security); maintaining hardware devices; deploying and supporting virtualization and cloud infrastructure; and applying systematic troubleshooting methodology to hardware and network problems. Real-world scenarios and hands-on problem-solving are emphasized more heavily than in 220-801.

What This Certification Proves

The CompTIA A+ 220-802 exam validates advanced IT support and troubleshooting skills, focusing on practical real-world scenarios beyond basic hardware and software. This certification demonstrates competency in mobile device management, networking, virtualization, and cloud computing—essential skills for modern IT support professionals. Passing both 220-801 and 220-802 earns the CompTIA A+ credential, the industry-recognized entry point for IT career advancement.

Who Should Take This Exam

IT professionals who have passed or have knowledge equivalent to 220-801 (CompTIA A+ Part 1); help desk technicians seeking advancement; desktop support specialists looking for formal credentials; IT career changers with technical fundamentals; professionals supporting organizations with mobile devices, cloud infrastructure, and virtualized environments.

Study Plans

Choose a study plan that matches your schedule and experience level

30 Days

Intensive Sprint

Week 1-2

  • Master fundamentals: Core concepts
  • Read CompTIA official documentation
  • Complete 35 practice questions daily

Week 3

  • Deep dive: Advanced topics
  • Review weak areas from practice results
  • Take 2 full-length practice tests

Week 4

  • Review all flagged questions
  • Timed practice exams to build stamina
  • Final revision of key concepts

60 Days

Balanced Approach

Week 1-2

  • Survey all exam domains
  • Set up study environment
  • Begin with foundational topics

Week 3-4

  • Focus: Primary domain
  • Focus: Secondary domain
  • 18 practice questions daily

Week 5-6

  • Focus: Remaining domains
  • Hands-on labs if applicable
  • Review explanations for wrong answers

Week 7-8

  • Complete all 1,025 practice questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed tests

90 Days

Comprehensive Study

Month 1

  • Learn all exam domains at a comfortable pace
  • Build strong foundational knowledge
  • 12 practice questions daily

Month 2

  • Deep dive into each domain
  • Hands-on practice and labs
  • Take weekly practice tests

Month 3

  • Work through all 1,025 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed exams

220-802-Specific Tips

  • Hands-on lab work is critical—set up virtual machines, configure mobile devices (iOS/Android), and practice troubleshooting network connectivity issues using real or simulated environments
  • Focus on troubleshooting methodology: always gather information first, identify probable causes based on symptoms, test hypotheses systematically, and document solutions
  • Study mobile device management (MDM) policies, mobile OS features (permissions, security, app installation), and common mobile device issues and their solutions
  • Get comfortable with cloud terminology and models (SaaS, PaaS, IaaS) and understand how virtualization (Hyper-V, vSphere) differs from cloud computing
  • Practice network troubleshooting: understand TCP/IP stack, DNS resolution, DHCP, VPN connectivity, and how to diagnose and resolve common connectivity problems
  • Use CompTIA's official exam objectives to guide study—220-802 emphasizes troubleshooting (30-35% of exam) more than pure knowledge recall
  • Take practice exams under timed conditions to build speed and identify weak areas before test day

Relevant Career Roles

Help Desk TechnicianDesktop Support SpecialistIT Support TechnicianJunior System AdministratorField Service Technician

Sample Questions

Try 5 free questions from the 220-802 question bank

Q1

An administrator wishes to prevent users from accessing unattended computers in other departments. Which of the following would BEST accomplish this?

Q2

A technician wants to know the MAC address of a computer. Which of the following commands would the technician use?

Q3

Which of the following provides the GREATEST security for SOHO wireless?

Q4

A user reports that they are unable to use their DVD-ROM drive in their Windows 7 desktop PC. Which of the following could be a possible cause to this problem?

Q5

A technician has just installed and terminated a new CAT5 network cable. The device using the cable cannot connect to the network. Which of the following tools would be BEST in troubleshooting this issue?

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