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CompTIA

220-1102 Real Exam Questions

CompTIA A+ 220-1102 (Core 2) Exam. Everything you need to prepare, practice, and pass.

834

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9

Exam Domains

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Certification Overview

The 220-1102 exam heavily emphasizes troubleshooting across multiple platforms (Windows, macOS, mobile devices) and security practices including malware removal and incident response. It bridges theoretical knowledge from Core 1 with practical problem-solving, networking, and remote support skills needed in modern IT help desk environments.

What This Certification Proves

The CompTIA A+ 220-1102 (Core 2) is the second and final exam required for A+ certification, demonstrating practical proficiency in troubleshooting, supporting, and maintaining IT systems across Windows, macOS, and mobile platforms. This exam validates hands-on competency in resolving real-world IT problems and is industry-recognized as the gateway credential for entry-level IT support roles.

Who Should Take This Exam

IT support professionals, help desk technicians, and technical support specialists with foundational IT knowledge seeking their first or second level IT position. Candidates should have completed CompTIA A+ 220-1101 (Core 1) or possess equivalent hands-on experience with operating systems and hardware.

Topic Breakdown

9 domains covering 834 questions

DomainQuestionsWeight
Security28034%
Operating Systems20024%
Software Troubleshooting10713%
Operational Procedures10613%
Hardware And Network Troubleshooting567%
Mobile Devices354%
Networking314%
Hardware111%
Virtualization And Cloud Computing81%

Study Plans

Choose a study plan that matches your schedule and experience level

30 Days

Intensive Sprint

Week 1-2

  • Master fundamentals: Security
  • Read CompTIA official documentation
  • Complete 28 questions daily

Week 3

  • Deep dive: Operating Systems
  • Review weak areas from results
  • Take 2 full-length exams

Week 4

  • Review all flagged questions
  • Timed exams to build stamina
  • Final revision of key concepts

60 Days

Balanced Approach

Week 1-2

  • Survey all exam domains
  • Set up study environment
  • Begin with foundational topics

Week 3-4

  • Focus: Security
  • Focus: Operating Systems
  • 14 questions daily

Week 5-6

  • Focus: Software Troubleshooting
  • Hands-on labs if applicable
  • Review explanations for wrong answers

Week 7-8

  • Complete all 834 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed tests

90 Days

Comprehensive Study

Month 1

  • Learn all exam domains at a comfortable pace
  • Build strong foundational knowledge
  • 10 questions daily

Month 2

  • Deep dive into each domain
  • Hands-on practice and labs
  • Take weekly timed exams

Month 3

  • Work through all 834 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed exams

220-1102-Specific Tips

  • Master troubleshooting methodology first—this is the exam's foundation. Practice the CompTIA troubleshooting process (identify problem → research → test solutions → document) on every scenario question.
  • Deep-dive into malware removal and incident response—these topics appear repeatedly across domains. Know the difference between common malware types and removal techniques for Windows and macOS.
  • Set up lab environments for hands-on practice with Windows 10, macOS, and mobile device management. The 2.4 difficulty rating reflects practical, applied questions—reading alone won't suffice.
  • Study mobile device security thoroughly (iOS, Android). Exam includes device configuration, enrollment, and remote access security—not just desktop focus.
  • Create a Windows vs. macOS comparison chart covering system tools, security features, and common issues. Questions frequently test cross-platform knowledge.
  • Use all 851 practice questions strategically. Don't memorize answers—analyze why each option is correct or wrong, especially for multi-step troubleshooting scenarios.
  • Review remote access technologies (RDP, SSH, VPNs) and network security practices—these are increasingly tested as companies adopt hybrid and remote support models.

Relevant Career Roles

Help Desk TechnicianDesktop Support SpecialistIT Support TechnicianField Service TechnicianJunior System Administrator

Sample Questions

Try 5 free questions from the 220-1102 question bank

Q1Security

A technician needs to interconnect two offices to the main branch while complying with good practices and security standards. Which of the following should the technician implement?

Q2Security

Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?

Q3Operating Systems

Which of the following file types would be used in the Windows Startup folder to automate copying a personal storage table (.pst file) to a network drive at log-in?

Q4Operating Systems

Which of the following commands can a technician use to get the MAC address of a Linux distribution?

Q5Software Troubleshooting

A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT?

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