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CompTIA

220-1202 Real Exam Questions

CompTIA A+ Certification Exam: Core 2. Everything you need to prepare, practice, and pass.

295

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12

Exam Domains

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Certification Overview

This exam heavily emphasizes operating system configuration and troubleshooting, alongside comprehensive security practices including malware removal, incident response, and mobile device security. Candidates will also be tested on software troubleshooting techniques, mobile device management, and fundamental operational procedures necessary for effective IT support.

What This Certification Proves

The CompTIA A+ Core 2 (220-1202) exam validates essential skills for IT support professionals in critical areas such as operating systems, security, software troubleshooting, and operational procedures. Achieving this certification demonstrates a foundational understanding of configuring, maintaining, and troubleshooting common software and security issues across various devices, crucial for effective help desk and technical support roles.

Who Should Take This Exam

Aspiring or entry-level IT professionals, help desk technicians, technical support specialists, and field service technicians seeking to establish a strong foundation in software, operating system, and security troubleshooting. It is also suitable for those with 9-12 months of IT experience ready to formalize their skills.

Topic Breakdown

12 domains covering 210 questions

DomainQuestionsWeight
Security6631%
Software Troubleshooting4120%
Operational Procedures4120%
Operating Systems3818%
Networking84%
Mobile Devices31%
1.0 Operating Systems31%
Network Troubleshooting31%
2.0 Security31%
None21%
Hardware10%
3.0 Software Troubleshooting10%

Study Plans

Choose a study plan that matches your schedule and experience level

30 Days

Intensive Sprint

Week 1-2

  • Master fundamentals: Security
  • Read CompTIA official documentation
  • Complete 10 questions daily

Week 3

  • Deep dive: Software Troubleshooting
  • Review weak areas from results
  • Take 2 full-length exams

Week 4

  • Review all flagged questions
  • Timed exams to build stamina
  • Final revision of key concepts

60 Days

Balanced Approach

Week 1-2

  • Survey all exam domains
  • Set up study environment
  • Begin with foundational topics

Week 3-4

  • Focus: Security
  • Focus: Software Troubleshooting
  • 5 questions daily

Week 5-6

  • Focus: Operational Procedures
  • Hands-on labs if applicable
  • Review explanations for wrong answers

Week 7-8

  • Complete all 295 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed tests

90 Days

Comprehensive Study

Month 1

  • Learn all exam domains at a comfortable pace
  • Build strong foundational knowledge
  • 4 questions daily

Month 2

  • Deep dive into each domain
  • Hands-on practice and labs
  • Take weekly timed exams

Month 3

  • Work through all 295 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed exams

220-1202-Specific Tips

  • Master operating system installation, configuration, and troubleshooting for Windows, macOS, and common Linux distributions, including command-line utilities and boot processes.
  • Thoroughly understand security best practices, focusing on malware identification and removal, incident response procedures, user education, and securing mobile devices.
  • Practice diagnosing and resolving common software application issues, including understanding software licensing models, update procedures, and application compatibility.
  • Pay close attention to operational procedures related to documentation, change management, safety protocols, and proper disposal techniques, as these underpin effective IT support.
  • Familiarize yourself with mobile device management (MDM) concepts, common smartphone troubleshooting techniques, and securing mobile devices.
  • Study key security topics like data protection strategies, patch management methodologies, and understanding various types of malware and their remediation.
  • Focus on practical troubleshooting methodologies for both software and network issues, as outlined in the top topic tags like 'Network troubleshooting' and 'Software troubleshooting'.

Relevant Career Roles

Help Desk TechnicianDesktop Support SpecialistField Service TechnicianJunior IT AdministratorTechnical Support Engineer

Sample Questions

Try 5 free questions from the 220-1202 question bank

Q1

A support specialist needs to decide whether to install a 32-bit or 64-bit OS architecture on a new computer. Which of the following specifications will help the specialist determine which OS architecture to use?

Q2Operational Procedures

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Q3Security

A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

Q4Operational Procedures

A support specialist must apply a new application update to an entire organization. Which of the following is the first step in this process?

Q5Operational Procedures

An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

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220-1202 FAQ

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