220-1002 Real Exam Questions
CompTIA A+ Certification Exam: Core 2. Everything you need to prepare, practice, and pass.
856
Questions
5
Exam Domains
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Explanations
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Certification Overview
This exam tests OS installation and configuration across Windows, macOS, and Linux; mobile device management for iOS and Android; networking fundamentals and troubleshooting; hardware diagnostics and repair; and practical cloud/virtualization concepts. Emphasis is on real-world support scenarios rather than theoretical knowledge.
What This Certification Proves
The CompTIA A+ 220-1002 (Core 2) exam validates entry-level IT support and troubleshooting skills, particularly in operating systems, mobile devices, networking, and hardware. This certification proves you can install, configure, diagnose, and repair IT equipment and networks—essential competencies for desktop support and field technician roles.
Who Should Take This Exam
IT professionals with 9-12 months of hands-on support experience or those transitioning to IT support roles. Ideal for help desk technicians, field service technicians, system administrators in training, or career-changers with technical foundational knowledge. Typically paired with 220-1001 (Core 1) as a two-part certification.
Topic Breakdown
5 domains covering 856 questions
| Domain | Questions | Weight |
|---|---|---|
| Hardware And Network Troubleshooting | 346 | 40% |
| Networking | 239 | 28% |
| Hardware | 176 | 21% |
| Mobile Devices | 72 | 8% |
| Virtualization And Cloud Computing | 23 | 3% |
Study Plans
Choose a study plan that matches your schedule and experience level
30 Days
Intensive Sprint
Week 1-2
- Master fundamentals: Hardware And Network Troubleshooting
- Read CompTIA official documentation
- Complete 29 questions daily
Week 3
- Deep dive: Networking
- Review weak areas from results
- Take 2 full-length exams
Week 4
- Review all flagged questions
- Timed exams to build stamina
- Final revision of key concepts
60 Days
Balanced Approach
Week 1-2
- Survey all exam domains
- Set up study environment
- Begin with foundational topics
Week 3-4
- Focus: Hardware And Network Troubleshooting
- Focus: Networking
- 15 questions daily
Week 5-6
- Focus: Hardware
- Hands-on labs if applicable
- Review explanations for wrong answers
Week 7-8
- Complete all 856 questions
- Identify and eliminate weak areas
- Take 3 full-length timed tests
90 Days
Comprehensive Study
Month 1
- Learn all exam domains at a comfortable pace
- Build strong foundational knowledge
- 10 questions daily
Month 2
- Deep dive into each domain
- Hands-on practice and labs
- Take weekly timed exams
Month 3
- Work through all 856 questions
- Identify and eliminate weak areas
- Take 3 full-length timed exams
220-1002-Specific Tips
- Focus on OS-specific differences: Windows, macOS, and Linux commands, settings, and troubleshooting vary significantly—create side-by-side comparison charts
- Practice hands-on hardware troubleshooting scenarios using practice labs; this exam heavily emphasizes diagnostic flowcharts and repair procedures
- Master mobile device management: iOS vs Android configuration, security, MDM enrollment, and common troubleshooting (not just basics)
- Study cloud computing and virtualization fundamentals—AWS, Azure, hypervisors, and IaaS/PaaS/SaaS models are increasingly tested
- Memorize command-line tools: PowerShell, Terminal (macOS), bash (Linux)—know ping, ipconfig, systemctl, and their equivalents across platforms
- Work through network troubleshooting scenarios: subnetting basics, TCP/IP, DNS, DHCP, and common connectivity issues
- Take full-length practice exams under timed conditions; the 90-minute window requires pacing strategy
Relevant Career Roles
Sample Questions
Try 5 free questions from the 220-1002 question bank
A customer keeps receiving the following message: Website blocked due to PUP. The customer asks a technician to resolve the issue immediately. Which of the following should the technician do to help resolve the customer's issue?
A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective. A technician inspects the device and see the following: Which of the following should be changed to resolve this issue?
A technician must remove data from the human resources computers. The technician plans to reuse the drives in the computers. Which of the following data destruction methods should the technician perform to ensure the data is removed completely?
In which of the following file extension types would a user expect to see the command. "net use T:\ \server\files'?
A user can no longer edit files on the company shared drive. The user previously used has access to these files. A technician verifies the user can view the folders but cannot open any subfolders or folders. Which of the following must happen to fix this issue?
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