TK0-201 Exam Questions

During a virtual class, a trainer delivers all of the relevant course material via email. The trainer receives errors from several email addresses. Which of the following would cau...

A number of new hires need to receive training on emerging technologies. An instructor has conducted a needs assessment and realizes that the learners all have varying degrees of e...

Which of the following is the BEST time to distribute course evaluations for a 16-week class?

During an online course, a trainer posts discussion questions each week. During the trainer's review of the students' discussions at the end of the week, the trainer notices many o...

An instructor uses candy for correct answers as a motivational tool. The instructor notices that an individual student gives most of their candy to the student next to them, but co...

A trainer notices that a participant is tapping a pen onto a surface and realizes the noise may be distracting other participants. Which of the following would be considered the MO...

Which of the following is considered professional conduct for a virtual trainer?

In an attempt to inject humor into the course, an online instructor wants to ensure that students know the intent of a comment. Which of the following could the instructor use to c...

An instructor notices all the students on social networking sites or cell phones. Which of the following would be the BEST solution to encourage student engagement?

Midway through delivering a training course, the instructor notices many students struggling to maintain the instructor's pace. Which of the following might the instructor do to sl...

Which of the following would be the MOST likely response to a student arriving late to class?

A learner consistently is competing with the trainer on the upgraded methods of performing the same tasks. The trainer is using the methods laid out within the course materials, an...

An instructor is told by an organization that its employees are not happy about having to attend this training. Which of the following should the instructor do on the first day of...

At the beginning of a course, the trainer is aware that a nearby natural disaster may have personal impact on several learners. Which of the following should the trainer do to begi...

A trainer is giving a session on a new system implemented company wide. The trainer has determined that this audience is more visually centered. Which of the following techniques w...

Which of the following accommodation options would be BEST for disseminating handouts and job aides prior to a company-wide training session?

After viewing a tradeshow demonstration, the trainer has been asked to develop a course highlighting the major points. Which of the following MUST be included when converting a dem...

In an asynchronous virtual course, the instructor needs input from all students on the understanding of the class rules and objectives. Which of the following virtual class tools w...

The MOST effective way for a trainer to build rapport with a training audience is to:

During the introduction a student states an objective was not mentioned. The instructor finds that the objective is a personal objective of the student. Which of the following woul...

Responding to learner questions and asking learners to perform hands-on activities are examples of:

Which of the following represents why an instructor should include elements of themselves within the presentations and printed materials?

A trainer is assigned a new course. The trainer has been asked to prepare some questions that will be included in the course assessment. The BEST way to formulate questions would b...

An advantage of using the closed question type over the open question type is that:

A trainer has been teaching a course for a company for some time. Several classes have had students who appear to have needs that are different than the rest of the class. Answerin...

Which of the following is the BEST skill for an instructor to have?

During training, students work as groups with several scenarios that involve successfully troubleshooting issues. However, when the students return to work there is no change in th...

An instructor has determined that a particular student is a visual learner. Upon completing a lesson, the student is asking a lot of questions and not fully comprehending the mater...

The MOST effective way to encourage a learner is to:

A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the...

A trainer receives feedback from several classes that the pace of the class is acceptable but students comment that they have trouble taking notes while listening to the trainer. W...

An instructor wants to monitor the progress of students in an online course. Which of the following types of questions challenges student retention?

A trainer has just delivered a large lecture. Although most of the learners seem satisfied, it is obvious from facial expressions that some did not fully grasp the material. Which...

A successful training session comes from achieving the goals of the instruction and which of the following?

Which of the following should a trainer do to encourage learner response during a training session?

When beginning a training session the trainer should:

An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requir...

Which of the following is the BEST method of assessing learner achievement? (Select TWO).

A trainer is leading a virtual computer lab class. Since all the actual equipment is remotely located from the learners, several of them have had issues receiving timely screen upd...

The IT department has purchased some content and developed a training program that is content rich. The lessons are modular with assessments at the end of each module. Often times,...

Which of the following would a trainer do if a student explained that they needed to have their phone because their child was ill and they might have to answer a phone call?

A sales trainer must distinguish and illustrate the advantages the training client's brand of equipment offers over a competitive brand's paper path. In the absence of the competit...

An instructor wants the class to examine a concept more deeply. Which of the following question types should the instructor use?

The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specif...

The same student is responding to each question with a raised hand. The instructor is pleased about the student's motivation but wants to give other students who have raised hands...

A trainer arrives at a site only to find that the client has received an older version of the material to be covered. The older version had tremendous errors and does not map to th...

An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the i...

A trainer receives unfavorable evaluations for a mandatory class held on a Saturday. Which of the following should the trainer do?

During a training session, students cannot clearly see the slide presentation with the lights on and cannot see to write notes with the lights off. Which of the following should th...

An instructor is teaching a virtual training course synchronously. During the class, a couple of learners have questions that are unrelated to the topic being discussed. Which of t...