A technician needs to apply a high-priority patch to a production system. Which of the following steps should be taken first?

The correct answer is C. Create a change control request. A change control request is a document that describes the proposed change to a system, the reason for the change, the expected impact, the approval process, the testing plan, the implementation plan, the rollback plan, and the communication plan. A change control request is a…

Submitted by lukas.cz· Mar 6, 2026Security Operations

Question

Options

AAir gap the system.
BMove the system to a different network segment.
CCreate a change control request.
DApply the patch to the system.

How the community answered

(35 responses)

A
3% (1)
B
9% (3)
C
71% (25)
D
17% (6)

Explanation

A change control request is a document that describes the proposed change to a system, the reason for the change, the expected impact, the approval process, the testing plan, the implementation plan, the rollback plan, and the communication plan. A change control request is a best practice for applying any patch to a production system, especially a high-priority one, as it ensures that the change is authorized, documented, tested, and communicated. A change control request also minimizes the risk of unintended consequences, such as system downtime, data loss, or security breaches.

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