SY0-301 · Question #176
The Chief Information Officer (CIO) has mandated web based Customer Relationship Management (CRM) business functions be moved offshore to reduce cost, reduce IT overheads, and improve availability…
The correct answer is A. Software as a Service. SaaS delivers the CRM application over the internet, hosted by a third-party provider - satisfying the CIO's goals of reduced cost, reduced IT overhead, and improved availability. Critically, SaaS does not require the organization to manage the underlying infrastructure but…
Question
The Chief Information Officer (CIO) has mandated web based Customer Relationship Management (CRM) business functions be moved offshore to reduce cost, reduce IT overheads, and improve availability. The Chief Risk Officer (CRO) has agreed with the CIO's direction but has mandated that key authentication systems be run within the organization's network. Which of the following would BEST meet the CIO and CRO's requirements?
Options
- ASoftware as a Service
- BInfrastructure as a Service
- CPlatform as a Service
- DHosted virtualization service
How the community answered
(37 responses)- A81% (30)
- B3% (1)
- C5% (2)
- D11% (4)
Explanation
SaaS delivers the CRM application over the internet, hosted by a third-party provider - satisfying the CIO's goals of reduced cost, reduced IT overhead, and improved availability. Critically, SaaS does not require the organization to manage the underlying infrastructure but still allows the company to keep its authentication systems (e.g., on-premises Active Directory or LDAP federated via SAML/SSO) within their own network, satisfying the CRO. IaaS and PaaS require more management overhead. A hosted virtualization service is less standardized and wouldn't inherently reduce IT overhead as effectively.
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