Symantec
ST0-155 · Question #145
A Case User is unable to access case 1276. A System Manager tries to access the case, and it appears the case is corrupt. The System Manager needs to restore the case from a case backup. Which steps…
The correct answer is B. All Cases > All Processing > Processing menu > Backups tab > case 1276 > Restore. See the full explanation below for the reasoning.
Question
A Case User is unable to access case 1276. A System Manager tries to access the case, and it appears the case is corrupt. The System Manager needs to restore the case from a case backup. Which steps should the System Manager take to restore the case?
Options
- AAll Cases > case 1276 > Case Home > Backups option > Restore
- BAll Cases > All Processing > Processing menu > Backups tab > case 1276 > Restore
- CClearwell Utility > option 2: Restore Appliance > Restore case-only option > case 1276 > Restore
- DClearwell Utility > option 2: Restore Case > case 1276 > Restore
How the community answered
(32 responses)- A3% (1)
- B81% (26)
- C3% (1)
- D13% (4)
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