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Symantec

ST0-118 · Question #262

In a Symantec Enterprise Vault 10 .0 for Exchange (EV) environment, several users are unable to see their Virtual Vault listed in Outlook. The administrator finds that their Archive is unchecked in…

The correct answer is C. fix the MAPISVC.INF on the affected workstation. See the full explanation below for the reasoning.

Question

In a Symantec Enterprise Vault 10 .0 for Exchange (EV) environment, several users are unable to see their Virtual Vault listed in Outlook. The administrator finds that their Archive is unchecked in the Virtual Vault tab of the Vault Cache properties. When the administrator attempts to check the Archive, the error message below is returned: "Enterprise Vault could not add or remove the following Virtual Vaults: (Users Vault) Try again later." How can the administrator resolve this issue?

Options

  • Afix the MAPISVC.INF on the EV server
  • Bfix the MAPISVC.INF on the Exchange server
  • Cfix the MAPISVC.INF on the affected workstation
  • Ddisable and re-enable the affected mailbox

How the community answered

(43 responses)
  • A
    14% (6)
  • B
    7% (3)
  • C
    74% (32)
  • D
    5% (2)

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