CompTIA
SK0-004 · Question #574
SK0-004 Question #574: Real Exam Question with Answer & Explanation
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Question
A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To troubleshoot this problem, which step should the administrator take FIRST?
Options
- AReboot the file server.
- BAsk the user what they were doing when they noticed the problem.
- CAsk the user to reboot their PC.
- DAsk the user to ping the default gateway and report the response times back to the
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