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SK0-004 · Question #343

After installing a second processor and corresponding heatsink into a server, an administrator notices that the new processor is not showing up during POST. Which of the following could be the cause…

The correct answer is B. The voltage regulator module (VRM) was not installed. A second processor requires its own Voltage Regulator Module (VRM) to receive properly conditioned power; without it, the CPU cannot initialize and will not appear during POST.

Server hardware installation and management

Question

After installing a second processor and corresponding heatsink into a server, an administrator notices that the new processor is not showing up during POST. Which of the following could be the cause of this issue?

Options

  • AThe power supply is not sufficient to power the server.
  • BThe voltage regulator module (VRM) was not installed.
  • CThe IRQ setting was not set.
  • DThe DMA setting was not set.

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    80% (24)
  • C
    3% (1)
  • D
    13% (4)

Why each option

A second processor requires its own Voltage Regulator Module (VRM) to receive properly conditioned power; without it, the CPU cannot initialize and will not appear during POST.

AThe power supply is not sufficient to power the server.

An insufficient power supply would typically prevent the server from powering on at all or cause system-wide instability, not the selective absence of a single processor during POST.

BThe voltage regulator module (VRM) was not installed.Correct

Each processor socket on a multi-socket server motherboard requires a dedicated VRM to step down and regulate the voltage supplied to that CPU. Without the VRM seated in place, the processor lacks properly regulated power and cannot complete initialization, so the system firmware skips it entirely during the Power-On Self-Test hardware enumeration.

CThe IRQ setting was not set.

IRQ settings govern interrupt request lines used for hardware communication after the OS boots, and play no role in whether a processor is detected during POST.

DThe DMA setting was not set.

DMA settings control how peripheral devices transfer data to memory and are completely unrelated to processor detection during the Power-On Self-Test.

Concept tested: VRM requirement for multi-socket server CPU installation

Source: https://www.intel.com/content/www/us/en/products/docs/processors/xeon/xeon-processor-installation-guide.html

Topics

#processor installation#VRM#POST#multi-processor

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