nerdexam
CompTIA

SK0-004 · Question #322

An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production…

The correct answer is D. Schedule system down time. Before implementing a major production change, the administrator must schedule downtime to minimize user impact and ensure a controlled maintenance window.

Server administration

Question

An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?

Options

  • AIdentify necessary operating system updates
  • BImplement the change
  • CDocument the change
  • DSchedule system down time

How the community answered

(34 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    9% (3)
  • D
    82% (28)

Why each option

Before implementing a major production change, the administrator must schedule downtime to minimize user impact and ensure a controlled maintenance window.

AIdentify necessary operating system updates

Identifying necessary OS updates is a planning and testing phase activity that should have already been completed before the software was approved for production.

BImplement the change

Implementing the change without first scheduling downtime bypasses change management process and risks impacting users without notice.

CDocument the change

Documenting the change is required, but documentation of the implementation details occurs during or after the change, not before scheduling the maintenance window.

DSchedule system down timeCorrect

Even after successful testing, deploying a major software upgrade to a production application server requires a scheduled maintenance window to communicate impact to stakeholders, coordinate with affected users, and ensure the change is performed in a controlled manner. Scheduling downtime is a formal change management step that precedes implementation and prevents unplanned outages. Skipping this step risks disrupting active users and violating change management policy.

Concept tested: Change management - scheduling downtime before production deployment

Topics

#change management#software upgrade#change control#production deployment

Community Discussion

No community discussion yet for this question.

Full SK0-004 Practice