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SK0-003 · Question #681

An administrator installed new components on a server. After the device installation, two of the components fail. Which of the following is the cause of the problem?

The correct answer is B. The proper ESD procedures were not used.. The failure of newly installed server components often results from physical damage incurred during the installation process. Electrostatic discharge (ESD) is a common cause of such damage to sensitive electronic parts.

Server hardware installation and management

Question

An administrator installed new components on a server. After the device installation, two of the components fail. Which of the following is the cause of the problem?

Options

  • AThe server was not powered off correctly.
  • BThe proper ESD procedures were not used.
  • CThe devices were installed in the incorrect sequence.
  • DThe devices are incompatible with the system.

How the community answered

(40 responses)
  • A
    3% (1)
  • B
    90% (36)
  • C
    3% (1)
  • D
    5% (2)

Why each option

The failure of newly installed server components often results from physical damage incurred during the installation process. Electrostatic discharge (ESD) is a common cause of such damage to sensitive electronic parts.

AThe server was not powered off correctly.

Not powering off a server correctly might cause data corruption or system instability, but it is unlikely to directly cause newly installed physical components to fail after installation.

BThe proper ESD procedures were not used.Correct

Electrostatic discharge (ESD) can cause immediate or latent damage to sensitive electronic components during installation, leading to component failure. Not using proper ESD procedures, such as anti-static wrist straps or mats, allows static electricity to build up and discharge into the components, corrupting their internal circuitry.

CThe devices were installed in the incorrect sequence.

While an incorrect installation sequence can cause issues like components not being recognized or system boot failures, it typically doesn't result in physical component failure as directly as ESD.

DThe devices are incompatible with the system.

If devices are incompatible, they typically would not function at all or cause system errors, but direct physical component failure due to incompatibility itself is less common than ESD damage during handling.

Concept tested: ESD precautions during component installation

Topics

#ESD#hardware installation#component failure

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