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SK0-003 · Question #449

Typically, warranty information can be found on a vendor's website by looking up which of the following?

The correct answer is C. Service tag. Vendors typically use a service tag, also known as a serial number or asset tag, to uniquely identify specific hardware units and retrieve associated warranty information on their websites.

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Question

Typically, warranty information can be found on a vendor's website by looking up which of the following?

Options

  • AOriginal hardware configuration
  • BService manual
  • CService tag
  • DModel number

How the community answered

(30 responses)
  • B
    7% (2)
  • C
    90% (27)
  • D
    3% (1)

Why each option

Vendors typically use a service tag, also known as a serial number or asset tag, to uniquely identify specific hardware units and retrieve associated warranty information on their websites.

AOriginal hardware configuration

Original hardware configuration describes the components, but isn't a unique lookup identifier for a specific unit's warranty.

BService manual

A service manual provides repair instructions, not a direct lookup method for a specific unit's warranty status.

CService tagCorrect

A service tag is a unique identifier assigned to a specific piece of hardware by the manufacturer. Entering this unique tag on the vendor's support website allows for precise lookup of warranty status, purchase date, and support entitlements for that individual unit.

DModel number

A model number identifies a product line, not a specific unit, so it cannot provide unit-specific warranty details.

Concept tested: Hardware warranty lookup using service tag

Source: https://www.dell.com/support/home/en-us/warranty

Topics

#Warranty#Service tag#Hardware support

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