nerdexam
CompTIA

SG0-001 · Question #531

When Server A accesses an FC based storage array, it experiences a coredump. Server B accesses the same array, and does not experience this issue. Which of the following should the administrator check

The correct answer is D. HBA drivers. A coredump on one server accessing an FC array, while another server accesses the same array without issue, points to a client-specific problem on the server experiencing the error.

Storage Implementation

Question

When Server A accesses an FC based storage array, it experiences a coredump. Server B accesses the same array, and does not experience this issue. Which of the following should the administrator check FIRST?

Options

  • ACable from the server
  • BSwitch firmware
  • CZoning
  • DHBA drivers

How the community answered

(20 responses)
  • A
    10% (2)
  • B
    5% (1)
  • C
    5% (1)
  • D
    80% (16)

Why each option

A coredump on one server accessing an FC array, while another server accesses the same array without issue, points to a client-specific problem on the server experiencing the error.

ACable from the server

A faulty cable would typically result in connectivity issues or I/O errors, not a server coredump, and is less likely to be the root cause of a coredump if the array is functional for Server B.

BSwitch firmware

If the switch firmware were faulty, it would likely affect both Server A and Server B, or cause more general network disruptions, not just a coredump on one specific server.

CZoning

Incorrect zoning would prevent Server A from seeing the array or specific LUNs, leading to access errors, but generally not a server-level coredump.

DHBA driversCorrect

When Server A experiences a coredump while accessing an FC array, but Server B accessing the same array does not, it strongly suggests a problem with Server A's specific hardware or software components. Outdated, incorrect, or corrupted Host Bus Adapter (HBA) drivers are a common cause of system instability, including coredumps, when interacting with storage arrays, making them the first item to check.

Concept tested: Fibre Channel (FC) storage troubleshooting - HBA drivers

Source: https://learn.microsoft.com/en-us/windows-server/storage/san/san-components

Topics

#Fibre Channel troubleshooting#HBA drivers#Server coredump#Storage connectivity

Community Discussion

No community discussion yet for this question.

Full SG0-001 Practice