SG0-001 · Question #507
An administrator installed a new NIC into an existing older server. The NIC is not properly recognized by the OS. Which of the following is MOST likely the problem?
The correct answer is B. The driver needs to be installed.. When a new hardware component, such as a Network Interface Card (NIC), is installed and not recognized by the operating system, the most common issue is the absence of its required device driver.
Question
An administrator installed a new NIC into an existing older server. The NIC is not properly recognized by the OS. Which of the following is MOST likely the problem?
Options
- AThe server does not have enough power.
- BThe driver needs to be installed.
- CThe server has a virus.
- DThe operating system needs to be reinstalled.
How the community answered
(20 responses)- A5% (1)
- B95% (19)
Why each option
When a new hardware component, such as a Network Interface Card (NIC), is installed and not recognized by the operating system, the most common issue is the absence of its required device driver.
While insufficient power can cause hardware issues, it is less likely to be the primary cause for a device to be 'not properly recognized' compared to a missing driver, especially if the server is otherwise operational.
For an operating system to properly communicate with and utilize a newly installed hardware component like a Network Interface Card (NIC), a specific software component called a device driver is required. Without the correct driver, the OS cannot identify or interact with the NIC, leading to it not being recognized or functioning properly.
A virus could potentially cause system instability, but it is not the most common or direct reason for a *newly installed* hardware component to specifically lack recognition by the OS.
Reinstalling the operating system is a drastic measure and rarely necessary for a new hardware installation; installing the appropriate driver is the standard and more efficient solution.
Concept tested: Device driver installation for new hardware
Source: https://learn.microsoft.com/en-us/windows-hardware/drivers/install/driver-installation-walkthrough
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