SAP-C02 · Question #443
SAP-C02 Question #443: Real Exam Question with Answer & Explanation
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Question
A company runs a customer service center that accepts calls and automatically sends all customers a managed, interactive, two-way experience survey by text message. The applications that support the customer service center run on machines that the company hosts in an on- premises data center. The hardware that the company uses is old, and the company is experiencing downtime with the system. The company wants to migrate the system to AWS to improve reliability. Which solution will meet these requirements with the LEAST ongoing operational overhead?
Options
- AUse Amazon Connect to replace the old call center hardware. Use Amazon Pinpoint to send text
- BUse Amazon Connect to replace the old call center hardware. Use Amazon Simple Notification
- CMigrate the call center software to Amazon EC2 instances that are in an Auto Scaling group. Use
- DUse Amazon Pinpoint to replace the old call center hardware and to send text message surveys
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