SALESFORCE-ASSOCIATE · Question #109
Where can a org's service status and performance degradation information be found?
The correct answer is C. Trust.salesforce.com. Trust.salesforce.com is the official Salesforce site for real-time system status, performance metrics, and maintenance information for all Salesforce instances. It is the authoritative source for org health and degradation notices.
Question
Where can a org's service status and performance degradation information be found?
Options
- AAppExchange portal
- BSalesforce help
- CTrust.salesforce.com
- DSalesforce
How the community answered
(45 responses)- A2% (1)
- B2% (1)
- C89% (40)
- D7% (3)
Why each option
Trust.salesforce.com is the official Salesforce site for real-time system status, performance metrics, and maintenance information for all Salesforce instances. It is the authoritative source for org health and degradation notices.
The AppExchange portal is a marketplace for third-party apps and components - it contains no information about platform uptime or service degradation.
Salesforce Help provides product documentation and support articles but does not display live system status or performance metrics.
Trust.salesforce.com provides real-time and historical system status, incident reports, and performance degradation information for every Salesforce instance and service. Administrators should check this site to determine whether an issue is a known platform-side incident before troubleshooting internally.
The general Salesforce website (salesforce.com) is a marketing and product site and does not surface real-time org status or incident information.
Concept tested: Salesforce Trust site for system status and incidents
Source: https://trust.salesforce.com
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