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SALESFORCE-ASSOCIATE · Question #107

Get Cloudy Consulting gets 90癪b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'. What…

The correct answer is C. Change the default value of the Lead Source field from 'Web' to Trade Show'. Setting a default value on the Lead Source field to 'Trade Show' means the field will be pre-populated with 'Trade Show' every time a new lead record is created, reducing the chance that reps forget to set it. This is a simple admin configuration in Object Manager on the field…

Data Management

Question

Get Cloudy Consulting gets 90癪b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'. What should help the sales reps when they create these lead records?

Options

  • AMake an assignment rule named Trade Show' to only assign leads to sales reps.
  • BFormat a validation rule requiring the Lead Source field to equal Trade Show'.
  • CChange the default value of the Lead Source field from 'Web' to Trade Show'.

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    14% (3)
  • C
    81% (17)

Explanation

Setting a default value on the Lead Source field to 'Trade Show' means the field will be pre-populated with 'Trade Show' every time a new lead record is created, reducing the chance that reps forget to set it. This is a simple admin configuration in Object Manager on the field itself. An assignment rule routes leads to users but does not set field values. A validation rule requiring the field to equal 'Trade Show' would block all leads from other sources, which is too restrictive for a company that also gets leads from the web and other channels.

Topics

#Lead Management#Field Customization#Default Values#User Productivity

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