SNIA
S10-210 · Question #13
A storage networking device has experienced a failure that has "phone home" and opened a service request for a part that can be a customer replaceable unit (CRU). Your support vendor has dispatched…
The correct answer is B. The data center operations staff should accept the part and place it in a secure staging area. See the full explanation below for the reasoning.
Question
A storage networking device has experienced a failure that has "phone home" and opened a service request for a part that can be a customer replaceable unit (CRU). Your support vendor has dispatched a replacement part using a secure courier service. According to SNIA Storage Security Best Current Practices, which statement is correct about the repair process?
Options
- AThe support vendor's parts courier should have access to the secure data center to facilitate
- BThe data center operations staff should accept the part and place it in a secure staging area
- CAny data center operator on-site should perform the part installation bringing the fastest
- DThe support vendors parts courier should coordinate with a field service staff person from
How the community answered
(27 responses)- A11% (3)
- B81% (22)
- C4% (1)
- D4% (1)
Community Discussion
No community discussion yet for this question.