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RE18 · Question #73

When prioritising requirements for Freshfields' Customer Relationship Management (CRM) system, Mary, the business analyst, has identified a functional requirement that states: 'The system has to…

The correct answer is D. Should have. See the full explanation below for the reasoning.

Question

When prioritising requirements for Freshfields' Customer Relationship Management (CRM) system, Mary, the business analyst, has identified a functional requirement that states: 'The system has to allow customer email addresses to be updated.' The CRM system is being delivered through a series of releases. Ben, the owner of this requirement, has agreed that the requirement must be delivered before the end of the project, but it does not need to be in the initial release of the software. What priority is this requirement?

Options

  • AWant to have.
  • BCould have.
  • CMust have.
  • DShould have.

How the community answered

(37 responses)
  • A
    8% (3)
  • B
    14% (5)
  • C
    3% (1)
  • D
    76% (28)

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