How would a customer use Prisma Access to determine the current connected users and which devices they are using?

Question

Options

• APrisma Access Setup --> Mobile Users
• BMonitor --> Branch Sites
• CInsights --> Users
• DIncidents and Alerts --> Prisma Access

• A
  2% (1)
• B
  5% (3)
• C
  92% (57)
• D
  2% (1)

Explanation

Insights → Users (option C) is correct because Prisma Access Insights is the dedicated visibility and analytics dashboard where administrators can see real-time and historical data about connected users, their device types, OS versions, and session details - exactly what the question asks for.

Option A (Prisma Access Setup → Mobile Users) is a configuration section used to set up mobile user deployments, not to monitor who is currently connected.

Option B (Monitor → Branch Sites) focuses on the health and status of remote network/branch site connections (e.g., SD-WAN tunnels), not individual user sessions.

Option D (Incidents and Alerts → Prisma Access) surfaces security events and threat alerts, not user connection or device inventory data.

Memory tip: Think of Insights → Users as your "who's online" dashboard - the word Insights implies analytics and visibility into real people and behavior, whereas Setup is for building, Monitor is for infrastructure health, and Incidents is for threats.

No community discussion yet for this question.