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PROFESSIONAL-COLLABORATION-ENGINEER · Question #44
A company needs to create a Google group for the customer service team. The members in that group should be able to assign and track received messages, mark a topic as resolved, and add/edit tags to…
The correct answer is D. Collaborative Inbox. See the full explanation below for the reasoning.
Question
A company needs to create a Google group for the customer service team. The members in that group should be able to assign and track received messages, mark a topic as resolved, and add/edit tags to a topic. What group type should you use?
Options
- AWeb forum
- BEmail List
- CQ&A Forum
- DCollaborative Inbox
How the community answered
(23 responses)- A9% (2)
- B4% (1)
- C4% (1)
- D83% (19)
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