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PROFESSIONAL-COLLABORATION-ENGINEER · Question #41
Your organization migrated to G Suite and has been using an on-premises third-party SSO for authentication. Suddenly, users cannot access their accounts, and they are receiving the following error…
The correct answer is D. Re-sync the third-party SSO server clock. See the full explanation below for the reasoning.
Question
Your organization migrated to G Suite and has been using an on-premises third-party SSO for authentication. Suddenly, users cannot access their accounts, and they are receiving the following error message: "This service cannot be accessed because your login credentials have expired. Please log in and try again." What should you do?
Options
- AReset user passwords and have them try again.
- BUpdate session control in the G Suite Admin panel.
- CUpdate session control in the third-party SSO.
- DRe-sync the third-party SSO server clock.
How the community answered
(28 responses)- A4% (1)
- B11% (3)
- C4% (1)
- D82% (23)
Community Discussion
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