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PROFESSIONAL-COLLABORATION-ENGINEER · Question #30

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your…

The correct answer is B. Create a rule to forward mail in the [email protected] mailbox to your-. See the full explanation below for the reasoning.

Question

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your- company.com to the cloud platform's email address, your- [email protected]. As a security measure, you have mail forwarding disabled at the domain level. What should you do?

Options

  • ACreate a mail contact in the G Suite directory that has an email address of your-
  • BCreate a rule to forward mail in the [email protected] mailbox to your-
  • CCreate a recipient map in the G Suite Admin console that maps customercare@your-
  • DCreate a content compliance rule in the G Suite Admin console to change route to your-

How the community answered

(47 responses)
  • A
    6% (3)
  • B
    74% (35)
  • C
    15% (7)
  • D
    4% (2)

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