Your customer support tool logs all email and chat conversations to Cloud Bigtable for retention and analysis. What is the recommended approach for sanitizing this data of personally identifiable…

The correct answer is C. De-identify the data with the Cloud Data Loss Prevention API. https://cloud.google.com/solutions/pci-dss-compliance- ingcp#using_data_loss_prevention_api_to_sanitize_data

Submitted by chen.hong· Mar 30, 2026Designing for security and compliance

Question

Your customer support tool logs all email and chat conversations to Cloud Bigtable for retention and analysis. What is the recommended approach for sanitizing this data of personally identifiable information or payment card information before initial storage?

Options

AHash all data using SHA256
BEncrypt all data using elliptic curve cryptography
CDe-identify the data with the Cloud Data Loss Prevention API
DUse regular expressions to find and redact phone numbers, email addresses, and credit card

How the community answered

(34 responses)

A
3% (1)
B
6% (2)
C
88% (30)
D
3% (1)

Explanation

https://cloud.google.com/solutions/pci-dss-compliance- ingcp#using_data_loss_prevention_api_to_sanitize_data

Topics

#Cloud DLP#PII sanitization#PCI DSS#data protection

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