PMP · Question #894
A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting t
The correct answer is B. Allow the project team to discuss the problem with this team member.. In an agile project with a team member showing poor performance impacting iteration goals, the project manager should empower the self-organizing team to address the issue directly with the individual.
Question
Options
- ASpeak to the team member regarding the need to improve performance.
- BAllow the project team to discuss the problem with this team member.
- CDiscuss the issue with the team member's functional manager.
- DInform the human resource (HR) department about the issue.
How the community answered
(41 responses)- A7% (3)
- B73% (30)
- C15% (6)
- D5% (2)
Why each option
In an agile project with a team member showing poor performance impacting iteration goals, the project manager should empower the self-organizing team to address the issue directly with the individual.
While a project manager speaking to the team member is an option, it bypasses the agile principle of team self-organization and peer-to-peer accountability, potentially disempowering the team from collaboratively solving its own internal issues.
In an agile environment, teams are self-organizing and accountable for their collective performance and commitments. Allowing the project team to discuss the performance problem directly with the team member fosters transparency, provides immediate peer feedback, and encourages a collaborative solution to improve team efficacy and meet iteration goals, aligning with agile principles of open communication and continuous improvement within the team.
Discussing the issue with the functional manager is an escalation that should typically occur if the team is unable to resolve the issue internally, as it removes the problem-solving responsibility from the agile team itself.
Informing the human resources (HR) department is a significant escalation reserved for severe or persistent performance issues that the team and project management have been unable to resolve, and it is not an initial step for performance concerns in an agile context.
Concept tested: Agile team self-organization, peer feedback, conflict resolution
Source: https://scrumguides.org/scrum-guide.html
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